FAQ

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

At Calder Casino, we take great pride in providing each and every guest with outstanding customer service. If you are unable to find the answers to your questions on this page, please don’t hesitate to Contact Us. Additionally, you are more than welcome to come by and visit Player Services, where we’d be more than happy to assist you in person.

Here is a list of our most asked questions.

  • Are There Monthly Promotions At Calder Casino?

    Calder Casino is proud to offer some of the most exciting casino promotions in all of South Florida like Hot Seats, Golden Gamers, Hero Day, drawings and more. For a complete list of our latest promotions, click here.

  • Do You Offer Transportation For Large Groups?

    Yes, if you have a group of 30 people or more, click here for more information.

  • Does Calder Casino Provide Offers To New Members?

    Yes, all new members who join Calder Casino’s Club Calder will receive at least $50 Free Play, and you could win up to $1,500 total! For more details, click here. Plus, all Club Calder members receive other great perks, like specialty kiosk games, weekly Free Play offers and more. For full details on Club Calder benefits, click here.

  • How Do I Obtain A Win/Loss Statement?

    For a Win/Loss Statement please visit the Players Club at the Casino.

  • How Do I Sign Up To The Calder Casino Players Club?

    Joining Club Calder is easy. Just visit the Players Club desk inside Calder Casino any day of the week between 9am-1am. Must be 21 and have a government-issued photo ID. For complete details, click here.

  • I Lost An Item At Calder Casino, Who Should I See?

    Please visit Lost and Found located near the North Entrance.

  • Is There Parking At Casino And How Much Does It Cost?

    Calder Casino offers free self-parking, every day. In addition, Club Calder members with a Gold, Black or Red card are eligible for free valet parking.

  • What Are The Opening Hours At Calder Casino?

    Calder Casino in Miami Gardens, Florida is open 7 days a week:

    • Mon – Thu: 9:00am – 3:00am
    • Friday: 9:00am – Sat
    • Sat: Open 24 hours
    • Sun: Open 24 hours – 3:00am

    Still haven’t found what you’re looking for? Please feel free to contact us.

    *times may vary on holidays

  • What Games Does Calder Casino Offer?

    At Calder Casino, you can start a hot streak on nearly 700 slot machines, including everything from the newest slots to your all-time favorites like Royal Reels, Colossal Stars, Colossal Diamonds and Dragon Link. Looking for even more ways to win? Try our video poker machines, or head over to the e-Table Games Pit and enjoy thrilling electronic table games action with roulette and blackjack. For more information on our games, click here.

  • What Restaurant Options Does Calder Casino Offer?

    You’ll discover an array of tastier and fresher fare at Calder. Enjoy a delicious mix of Caribbean, Latin, and BBQ favorites at our new casual-dining restaurant, The Kitchen! Looking for a quick bite? You’re in luck. Lucky’s offers all your favorites like pizza, burgers and wings. For catching the big game or toasting your latest victory, there’s no better place to be than at our Center Bar. For more information, click here.

  • Where Is Calder Casino Located?

    Calder Casino is conveniently located just north of the stadium on South Florida’s Miami-Dade/Broward county line:

    21001 NW 27th Avenue, Miami Gardens, FL 33056

    Directions